Data & Privacy Policy

Your data is collected by the company euroLYF. Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

We collect and process the following personal data about you:

– first and last name

– address

– email address

Only personal data that is strictly necessary for the purposes described below is collected.

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR). Below we provide information about the type, scope, purposes, legal basis, recipients, storage period, and the rights of data subjects.

Personal information that may be collected on the Site is mainly used for:

• Managing our relationship with you, particularly customer relations;

• Performing or providing the services subscribed to;

• Downloading files;

• Managing billing;

• Statistics, analyses, and audience measurements;

• Conduct satisfaction surveys on our services;

• Improve and optimize the quality of our services and our site;

• Manage rights and requests to exercise individual rights;

• Access and use of the Platform by the user;

• Manage the operation and optimization of the Platform;

• Provide user support;

• Verification, identification, and authentication of data transmitted by the user;

• Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

• Prevention and detection of fraud, malware (malicious software), and management of security incidents;

• Management of any disputes with users;

• Sending commercial and advertising information, based on user preferences;

• Organization of the terms and conditions of use of the Payment Services.

• We process personal data of external service providers and freelancers (contact, contract, billing, and project data) to the extent necessary for contract execution, communication, invoicing, and compliance with legal obligations. The legal basis for this processing is Article 6(1)(b) and (c) of the GDPR. The data is generally stored for ten years. Where service providers act as data processors, processing is carried out exclusively on the basis of Article 28 of the GDPR.

Your personal data is collected and processed on the following legal bases:

On the basis of your consent;

In the context of the performance of a contract;

For legitimate interests;

For the purpose of ensuring compliance with our legal and regulatory obligations.

All data is collected on a mandatory basis in order to fulfill the purposes of the processing. No data is collected on an optional basis.

Your personal data is only kept for the period strictly necessary to fulfill the purposes for which it is collected and processed.

By default:

Your credit card details, when requested, are only kept for the time necessary to complete the transaction;

Your email address, last name, first name, and phone number are kept for the entire duration of your relationship with the data controller.

Your billing data is kept for 10 years from the date of issue of the invoice.

However, personal data is kept for a longer period in the form of archives when legal and regulatory obligations require us to do so or if this is necessary in view of the applicable statute of limitations, in order to assert our rights, when it is not possible to provide this evidence by other means.

Once your Personal Data is no longer necessary for the purposes or for archiving purposes to meet our legal obligations or for the purposes of the applicable statute of limitations, we will ensure that it is completely destroyed or anonymized.

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

• when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has entered into contracts; when the user publishes information accessible to the public in the free comment areas of the Platform;

• when the user authorizes a third-party website to access their data;

• when the Platform uses the services of providers to provide user support, advertising, and payment services. These providers have limited access to user data in the context of performing these services and are contractually obligated to use it in accordance with the provisions of applicable regulations on the protection of personal data;

• if required by law, the Platform may transmit data in order to respond to complaints made against the Platform and to comply with administrative and judicial procedures.

The aforementioned data will not be transferred to any country outside the European Union. However, should this be necessary, we undertake to ensure that such transfers are carried out in accordance with the applicable regulations or with regulations offering an adequate and equivalent level of protection.

You may receive commercial offers. If you do not wish to receive them, you can leave the list and unsubscribe by clicking on this link. If, while browsing the Site, you access personal data, you must refrain from collecting, unauthorized use, or any action that may constitute an invasion of privacy or damage to the reputation of individuals. The Publisher declines all responsibility in this regard. Data is stored and used for a period of time in accordance with current legislation.

Newsletters are sent to new customers exclusively on the basis of consent in accordance with Art. 6 para. 1 lit. a GDPR using the double opt-in procedure.

For existing customers, the sending of information about our own similar services – insofar as legally permissible – may be based on the applicable provisions of the law at the recipient's or market location (e.g. Section 7 Paragraph 3 of the German Unfair Competition Act (UWG) for recipients in Germany) in conjunction with Article 6 Paragraph 1 Letter f of the GDPR.

You can unsubscribe at any time. Your data will be stored until you withdraw your consent; supporting documentation regarding your consent may be retained until the statute of limitations for any potential claims expires.

What is a “cookie”?

A “cookie” or tracker is an electronic file stored on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used

The site may automatically collect standard information. All information collected indirectly will only be used to track the volume, type, and configuration of traffic using this site, to develop its design and layout, for other administrative and planning purposes, and more generally to improve the service we offer you.

We may use cookies and/or similar technologies (e.g., tags, pixels, local storage) that store or access information on your device. Where these technologies are not strictly necessary, storage/reading is based solely on your consent in accordance with Section 25 Paragraph 1 of the German Telemedia Act (TMG, formerly the German Telemedia Data Protection Act (TTDSG)) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. Technically necessary cookies/technologies are used on the basis of Section 25 Paragraph 2 of the TMG; the associated processing of personal data is based on our legitimate interest in the secure and functional provision of the website (Article 6 Paragraph 1 Letter f of the GDPR).

We are currently using the inherent cookies in Squarespace.

We use WhatsApp Business from Meta Platforms Ireland Limited (Ireland) or Meta Platforms, Inc. (USA) to communicate with prospective clients, participants, clients, and other contacts. Communication is end-to-end encrypted, provided all participants use WhatsApp. This means Meta cannot view the message content.

Data processed: When you use WhatsApp Business, we process your phone number, your name (if you have provided it in WhatsApp), profile picture (if available), timestamps of the messages, and the message content itself. Meta also collects metadata (e.g., communication times, device information, IP address) to provide and improve the service.

Legal basis: The use of WhatsApp Business is subject to:

• for communication in connection with existing or pending contractual or mandate relationships on the basis of Art. 6 para. 1 lit. b GDPR

• Furthermore, this is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR, provided you have given us your mobile number for contact via WhatsApp.

• Based on our legitimate interest in efficient customer communication pursuant to Art. 6 para. 1 lit. f GDPR, provided you have already provided us with your mobile number for other purposes.

International data transfer: Meta is a US company. Therefore, your personal data may also be processed on servers in the USA. This transfer is based on EU Standard Contractual Clauses and – where applicable – on Meta's certification under the EU-US Data Privacy Framework. In addition, Meta implements technical and organizational measures to protect your data.

Data processing by Meta: Meta processes the metadata collected via WhatsApp Business for its own purposes, in particular for the provision, improvement, and security of its services. Meta is the independent data controller in this respect. Details regarding data processing by Meta can be found in WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy

Storage period: We store messages and communication content for as long as necessary to process your request, fulfill the contract, or comply with legal retention obligations. Chat histories are generally deleted two years after the end of the communication, unless longer retention periods apply (e.g., ten years for tax- or subsidy-related matters).

Voluntary participation and revocation: The use of WhatsApp Business is voluntary. You can use alternative communication methods (email, telephone, mail) at any time. You can revoke your consent to be contacted via WhatsApp at any time with effect for the future by notifying us by email eurolyf@gmail.com or by other means

We use Google Analytics to analyze the use of our website and improve our services. Provider: Google Ireland Limited. In particular, online identifiers (e.g., cookie IDs), device/browser information, IP address, referrer URL, and interaction data (events) are processed. The legal basis for this is your consent (Art. 6 para. 1 lit. a GDPR in conjunction with Section 25 para. 1 TDDDG). We use Google Consent Mode v2; if you do not give your consent, measurement signals without cookies ("cookieless pings") may be transmitted to Google, depending on your selection. Google may process data in third countries (in particular the USA); the legal basis for this is set out in section 3 of this privacy policy.

You have the right to request access to your personal data (Art. 15), correction (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), and data portability (Art. 20), and to object to processing based on legitimate interest (Art. 21). Where processing is based on consent, you may withdraw it at any time with effect for the future. To exercise any of these rights, contact us at eurolyf@gmail.com.

You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for our location is Der Landesbeauftragte fuer den Datenschutz und die Informationsfreiheit Rheinland-Pfalz, if you are based in RLP; otherwise the authority for your Bundesland. Official site: https://www.datenschutz.rlp.de/

In accordance with the regulations applicable to personal data, users have the following rights:

– the right of access: they may exercise their right of access to find out what personal data is held about them by writing to the email address below. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy;

– the right to rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated; the right to erasure of data: users may request the erasure of their personal data, in accordance with applicable data protection laws;

– the right to restrict processing: users may request that the Platform restrict the processing of personal data in accordance with the provisions of the GDPR;

– the right to object to data processing: users may object to their data being processed in accordance with the provisions of the GDPR;

– the right to data portability: they may request that the Platform provide them with the personal data they have supplied so that they can transfer it to a new Platform.

You can exercise this right by contacting us by email at: eurolyf@gmail.com.

All requests must be accompanied by a photocopy of a valid, signed identity document and must include the address at which the publisher can contact the applicant. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

We recommend that you contact us first before lodging a complaint, as we are at your disposal to resolve your problem.

If you are dissatisfied, you have the right to lodge a complaint.

Where a service we use processes data outside the European Economic Area (for example a US-based provider), we rely on appropriate safeguards such as EU Standard Contractual Clauses or an applicable adequacy decision.

The tools currently in use on this website, include: web hosting, affiliate tracking and optimization, analytics, newsletter and other applications.

As data controller, we take all necessary measures to preserve the security and confidentiality of data and, in particular, to prevent it from being damaged or accessed by unauthorized third parties.

To this end, we implement all technical and organizational measures to ensure an adequate level of security appropriate to the risks.

This policy is subject to change and may therefore be amended. In the event of minor changes, the new policy will be posted on the website in the dedicated section. In the event of substantial changes, for example concerning the purposes of the policy or the exercise of your rights, you will be notified.

If you have any questions or would like information about the products presented on the website or about the website itself, you can send a message to the following address: euroLYF@gmail.com